Manish Giri

IT & Cybersecurity Enthusiast

IT Professional with 2+ years of combined experience diagnosing and troubleshooting enterprise server hardware, Linux systems, and network infrastructure, with a background in IT support. Experienced in component-level troubleshooting, hardware repair, preventative maintenance, server deployment, Linux CLI/SSH diagnostics, and technical issue resolution in high-volume production environments. Google IT Support Professional Certificate holder with hands-on experience maintaining physical infrastructure, collaborating with engineering teams, and supporting operational uptime.

Work Experience

JabilMarch 2025 - Present

Diagnostic Technician II

Led a shift team of 4-5 diagnostic technicians as a Line Lead, using the Jira ticketing system to prioritize server failures and troubleshooting workflows based on rack yield, production priorities, and customer requirements while communicating equipment issues and status to supervisors and test engineers.
Diagnosed and repaired component-level failures across 10-15+ enterprise servers per shift using Linux CLI, SSH, diagnostic scripts, and ipmitool to isolate root causes and restore equipment to operation.
Partnered with Pilot Engineering and Test Engineering teams to diagnose systemic hardware failures, isolate root causes, and implement corrective actions, contributing to a 10% improvement in server reliability and production output.
Performed preventative maintenance, component replacement, and hardware repairs on enterprise server infrastructure, independently resolving equipment issues with limited guidance to support operational uptime.
Installed, configured, and tested enterprise rack-server systems, including rack installation and the lifting/moving of heavy infrastructure components in a high-volume production environment while following operational safety procedures and data security standards.

Kumudini AcademyApril 2021 - March 2022

IT Specialist

Provided Tier 1/2 technical support, diagnosing and resolving Windows OS, hardware, and local network issues, including basic TCP/IP connectivity and network configuration problems across school infrastructure.
Maintained and optimized IT systems and infrastructure configurations to reduce technical issues and operational disruptions.
Monitored endpoint systems to maintain security, system integrity, and reliable day-to-day operations.

Education & Certifications

Northern Kentucky University

Bachelor of Science in Computer Information TechnologyMay 2026

Cybersecurity Specialization · Computer Science MinorGPA: 3.803 · Honors: College of Informatics Dean's List, President's List

Google

Google IT Support Professional CertificateJune 2026

Google Cybersecurity Professional CertificateDec 2023

Google IT Automation with Python Professional CertificateJune 2023

CodePath

Intro to CybersecurityOct 2023

Technical skills

LanguagesProficient in Python, JAVA, Bash, and SQL.

Python

JAVA

Bash

TechnologiesGitHub, SSH, Linux, Splunk, Docker, Nmap, SIEM, Active Directory, MITRE ATT&CK, MS-Office.

Linux

Docker

GitHub

ConceptsScripting, Troubleshooting, Malware Analysis, Networking, Risk Management, Incident Response, Cryptography, CIA Triad, Blockchain, Virtualization.

Security

Networking

Troubleshooting